While Korcett installs networks capable of handling user speeds of up to 1Gbps, bandwidth availability is a problem facing every property. Our Managed Internet Services use a proprietary Korcett Server to monitor your network. We then allocate bandwidth to each user’s account based on activity. This approach allows users to get the most out of their individual bandwidth while keeping your community-wide bandwidth costs low.
Our Managed Internet Services also include a proprietary, cloud-based messaging portal that can facilitate one-to-one and one-to-many communication between you and your residents. This system is used for everything from renewal messages to emergency communication.
Our service is backed by 24/7/365 Network Operations Center and Help Desk support from our offices in Austin, Texas. We serve as the first source residents can turn to for problem resolution. This allows your onsite staff to focus on leasing, while we focus on keeping your residents online.
We assign a dedicated Account Manager to all of our Managed Internet Services accounts. The Account Manager serves as a direct point of contact for your staff, available to answer any and all questions.