Happy Hump Day!
Last Week the Account Management Team sent out it’s inaugural bi-monthly newsletter. Just like the Educational Documents we posted on May 6th, we will be posting all the Newsletters here as well. So if you don’t see it in your inbox you can always come to this blog on the 1st and 15th to read up on everything happening in the world of Korcett Internet. Here are some of the topics we will be covering in the upcoming issues…
* Support 101 – including the differences between The NOC, the Help Desk, and K.A.M
* Life of a Korcett Resident – which will cover troubleshooting, FAQs from residents, and some helpful tips and tricks
* Wired vs. Wireless – will explain easy troubleshooting tips for each and why “high speed wireless” technically doesn’t exists.
In case you missed our first issue in which we, the K.A.M, introduces ourselves, here it is.
As always, please let us know if there is a specific topic or issue you would like to see covered in future Newsletters. They are for y’all after all!