Happy Monday Everyone!
Early summer is a great time to ask any questions of the K.A.M you might be wondering about before things get crazy during fall move in.
This morning I had an email in my inbox asking, “What should I do when residents call the front office with Internet problems after a confirmed outage?” First off, this does happen. For example, if you shut your laptop with out closing any programs or if you hit the off button on your computer problems can arise when you try to restart that device. Imagine this happening with hundreds of devices! If this happens at your property please have those residents call the Support Desk. The Support Team will be able to walk them through troubleshooting these issues and get them back online in no time.
Remember the Korcett Support Desk number is 1-800-379-3729 and calls are answered within 3 minutes of calling.
As always keep sending your questions or concerns our way. We are here to help!
Have an awesome Monday!